Online banking has seen many changes over the past several years. Improved functionality and usage reflect the impact of the changes that have occurred. Along with these changes, many important terms and conditions have also been added and updated.

To start off. When reading the terms and conditions of online banking, the words ‘you’, ‘your’ and ‘yours’ generally mean the person requesting online banking. This is important as it implies that anyone who has the ability to use your online banking account is doing so under the terms and conditions of that bank. Regardless if it is actually their account or not.

It is also important to note that ‘we’, ‘us’ and ‘our’ generally mean the bank and any agents appointed by the bank that carry out services associated with online banking. This means that 3rd party organisations are also under the terms and conditions of that banks online banking system.